Trust matters
Clear communication and reliable information shape how patients evaluate a provider.
Explore ↗INSIGHTS
Understand the people behind the journey.
Patient-centered research helps the industry ask better questions about confidence, access and communication.
PATIENT SURVEY · MTA + IHRC
Better healthcare journeys start with trust.
The patient survey explores what shapes the decision to travel for care, from confidence in providers to international payment concerns.
Explore the findings ↗97.2%
consider trust a significant or paramount factor
63.3%
say accreditation influenced provider choice
57.7%
Reported survey responses; not population-wide estimates.express concerns about international payments
What the findings mean.
Quality signals influence choice
Accreditation features in patient decision-making, alongside other considerations.
Explore ↗Payment clarity matters
International payment concerns are part of the experience the industry needs to understand.
Explore ↗The survey was produced by MTA in collaboration with the International Healthcare Research Center. Statistics describe survey respondents and should be interpreted in that context.